Sourcing & shipping across Asia · Middle East · Africa · Europe
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Trade Desk Contacts

Head Office

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Business Hours

Monday – Saturday, 9:00 AM – 6:00 PM (local time)

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Before You Write In

Common Questions

What's your minimum order quantity?

MOQ varies by product — typically one container load (FCL) for bulk commodities like grains or minerals, with lower thresholds available on select categories. Tell us the product and volume you have in mind and we'll confirm exact minimums.

What payment terms do you work with?

Letter of Credit (LC), advance payment, and documents-against-payment (DP) are all available depending on order size and buyer history. Terms are confirmed in writing before we proceed with any order.

Can you handle private-label or custom packaging?

Yes — most of our product categories support private-label packing and custom specification. Let us know your target packaging and label requirements when you request a quote.

How long does a typical shipment take?

Lead time depends on product, origin and destination — sea freight typically runs 2–5 weeks door to port depending on the corridor, with air freight available for time-sensitive orders. We confirm exact timelines with every quote.

What documentation comes with each shipment?

Every shipment includes a commercial invoice, packing list, and bill of lading as standard, plus category-specific certificates — phytosanitary, fumigation, certificate of origin, or quality/weight inspection reports as applicable.

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